Terms and Conditions
The Protect Now, LLC Service Terms and Conditions (the "Service
Terms") are a legally binding agreement between Protect Now, LLC ("Protect Now," "we" "our" or "us") and you ("you,"
"your" or "yours"), and describe the terms under which you
agree to use the Protect Now, LLC ID & Credit Protection programs, including any
applicable Stolen Identity Insurance (the "Protection Programs"),
credit monitoring service (the "Credit Monitoring Service") and any
other service or product which may be made available to you by us for which you
have registered or enrolled or have been registered or enrolled by an
authorized third party (collectively the "Services" and individually
a "Service"). In these Service Terms we may use the term
"Member" which refers to a customer that is enrolled in one of our
fee-based Services, such as Protect Now, LLC Ultimate, the term "Monitor" shall refer
to an adult that is 18 or older and is serving to monitor the Protect Now, LLC account
of a Member of Protect Now, LLC with that Member's permission, and "User"
which refers to a customer of our non-fee based Services such as serving as a
Monitor for a Member of our Service. Collectively we will use the term
"Customer" when referring to both Members and Users.
apply to our website (our "Site") and your use of our Site, are
available and are incorporated by reference into these Service Terms.
Notwithstanding anything stated otherwise in these Service Terms, the Privacy
Policy shall govern with respect to the collection, use, retention or storage
of any information or data provided by you or to which you grant Protect Now, LLC access.
YOU REPRESENT THAT YOU ARE A NATURAL PERSON OVER EIGHTEEN
(18) YEARS OF AGE, THAT YOUR ACCESS TO OR USE OF THE SERVICES DOES NOT VIOLATE
APPLICABLE LAWS, AND THAT YOU AGREE WITH ALL THE TERMS OF THESE SERVICE TERMS.
FURTHER, IF YOU ENROLL IN OR USE OUR CREDIT MONITORING SERVICE AND/OR ANY OF
OUR PROTECTION PROGRAMS, YOU ALSO REPRESENT AND WARRANT THAT YOU ARE A U.S.
RESIDENT, THAT YOU HAVE PROVIDED US YOUR VALID U.S. SOCIAL SECURITY NUMBER, AND
THAT YOU SHALL ONLY USE SUCH SERVICES IN CONNECTION WITH YOUR PERSONAL ACCOUNTS
THAT ARE DIRECTLY ASSOCIATED WITH YOUR VALID U.S. SOCIAL SECURITY NUMBER.
IF YOU DO NOT AGREE TO THESE SERVICE TERMS, YOU MUST NOT
ENROLL OR REGISTER FOR ANY OF THE SERVICES OR OTHERWISE USE THE SERVICES.
UNLESS YOU CONTACT US WITHIN FIFTEEN (15) DAYS OF RECEIVING YOUR WELCOME EMAIL
OR, IF YOU DO NOT RECEIVE A WELCOME EMAIL BECAUSE YOU DO NOT HAVE AN EMAIL
ADDRESS, WITHIN FIFTEEN (15) DAYS OF RECEIVING YOUR WELCOME KIT YOUR ENROLLMENT
WILL INCLUDE USE OF THE INSURANCE.
DEPENDING ON YOUR OFFER, YOUR MEMBERSHIP MAY HAVE AN
INTRODUCTORY OFFER OR SPECIAL OFFER. AFTER THE INTRODUCTORY OFFER EXPIRES, YOUR
MEMBERSHIP WILL AUTOMATICALLY RENEW AT THE APPLICABLE THEN-CURRENT PRICE
DEPENDING ON YOUR SELECTION (E.G., ANNUAL, MONTHLY, MEMBERSHIP TIER/LEVEL,
ETC.) UNTIL CANCELLED BY YOU. THE THEN-CURRENT RENEWAL PRICE IS SUBJECT TO CHANGE BUT WE WILL NOTIFY YOU IN ADVANCE. PLEASE NOTE THAT
YOU MUST KEEP YOUR EMAIL ADDRESS UP TO DATE FOR PURPOSES OF RECEIVING
SUBSCRIPTION NOTIFICATIONS AND YOU HEREBY WAIVE YOUR TO RIGHT TO RECEIVE SUCH
NOTICES IF YOU DO NOT PROVIDE A VALID EMAIL ADDRESS. IF YOU WISH TO CANCEL THE
SERVICES, PROTECTION PROGRAMS, AND/OR CREDIT MONITORING SERVICES AND TRANSACTED
DIRECTLY WITH Protect Now, LLC, YOU MUST CALL 1-617-257-1870 OR CANCEL THROUGH THE
MEMBER PORTAL. TO CANCEL ANY OTHER SERVICES, YOU MUST DO SO BY CALLING Protect Now, LLC AT 1-617-257-1870 OR TERMINATING IN ANOTHER MANNER AS INSTRUCTED THROUGH THE SERVICE
(SUCH AS BY DE-INSTALLING OUR APP ON YOUR MOBILE DEVICE). IF YOU HAVE
TRANSACTED FOR SERVICES VIA A THIRD PARTY, YOU MUST TERMINATE THE SERVICES WITH
THAT THIRD PARTY.
YOUR USE OF THE SERVICES CONSTITUTES YOUR ACCEPTANCE OF
THESE SERVICE TERMS. WE MAY CHANGE, UPDATE, ADD OR REMOVE PROVISIONS OF THESE
SERVICE TERMS AT ANY TIME BY POSTING THOSE CHANGES ON OUR SITE. YOUR CONTINUED
USE OF THE SERVICES AFTER SUCH POSTING SHALL CONSTITUTE YOUR ACCEPTANCE OF SUCH
CHANGES TO THESE SERVICE TERMS. IF YOU DO NOT AGREE WITH ANY OF THE UPDATED
SERVICES TERMS YOU MUST STOP USING THE SERVICES.
For certain Services, we may allow you to enroll or permit
to be enrolled your minor child, if you are his or her parent or legal
guardian. We may require you to provide, either directly or indirectly,
documentation to us as we deem it necessary in our sole discretion, to prove
your relationship with any such minor child. You acknowledge that these Service
Terms will apply to your minor child, and you hereby expressly accept these
Service Terms on behalf of your minor child.
1. Enrolling in Protect Now, LLC Services - Members
Depending upon the Services you enroll in, register for, or
otherwise sign up for or subscribe to use (collectively, "enroll"),
we may permit you to be enrolled (i) by telephone,
(ii) on our Site, (iii) by some other method we expressly permit, or (iv) by a
third party who is authorized to provide your Personal Information to enroll
you on your behalf (collectively, the "Enrollment Process"). In order
to enroll in, register for and receive one or more Services, you must provide
us with the full and accurate Personal Information that we require for the
applicable Services, which may include without limitation your name, address,
telephone number, email address, date of birth, driver's license number, Social
Security number, and other personal information to verify your identity, as
well as financial information such as your credit card number (collectively,
"Personal Information"). You agree to keep all Personal Information
updated and accurate. In the event we do not receive all the required Personal
Information during your Enrollment Process, you agree that we may, in our sole
discretion, use our data base, the data base of our affiliates, or other
resources to attempt to complete the required Personal Information on your
behalf. If we are unable to obtain the required Personal Information or you
fail to authenticate your identity as may be required, the Services for which
you have enrolled or registered from us may be limited or unavailable. A
Monitor may enter the above information for a Member of Protect Now, LLC provided
however, the Member is responsible for the accuracy of the information and
assuring that it is up to date.
Upon completion of the Enrollment Process, and payment to us
of any fees owed, you will become eligible to receive the Services for which
you have enrolled or registered.
As a Member enrolled in a qualifying Protection
Program(s), should you become a victim of identity theft you will be insured
for certain losses in accordance with our Service Guarantee and Insurance,
which is incorporated by reference into these Service Terms. Along with
the Service Guarantee and Insurance, please review our reimbursement
guidelines. For purposes of clarity, certain services and/or plans such as a
Monitor for a Member is not covered by any Insurance or Service Guarantee,
unless such Monitor obtains his/her own membership. Such coverage belongs to
the Member at the levels described in the Member program. Please note, your
service and/or plan may not include a Protection Program, including a Service
YOU UNDERSTAND AND AGREE THAT THE SERVICES SHALL NOT INCLUDE
THE PLACING OF FRAUD ALERTS WITH ANY CONSUMER REPORTING AGENCIES. YOU
UNDERSTAND THAT WE MONITOR YOUR PERSONAL INFORMATION WITHIN OUR NETWORK USING
CERTAIN PROPRIETARY TECHNOLOGIES AND DATABASE INFORMATION OWNED BY OR UNDER
LICENSE TO US, BUT NOT ALL TRANSACTIONS, INCLUDING THOSE THAT MIGHT ENTAIL THE
POTENTIALLY FRAUDULENT USE OF A CUSTOMER'S INFORMATION, MAY BE MONITORED AND THE SCOPE OF THE NETWORK UTILIZED BY US TO
PROVIDE ALERTS MAY CHANGE. YOU ALSO UNDERSTAND AND AGREE THAT IT MAY TAKE UP TO
FOUR (4) WEEKS FROM THE DATE YOU ACCEPT THESE SERVICE TERMS AND COMPLETE THE
ENROLLMENT PROCESS FOR ALL OF THE SERVICES TO BE FULLY ACTIVATED.
2. Enrolling in Protect Now's Services - Users, including
Monitors for Protect Now, LLC Members
We may make certain features and Services available to Users
for no fee (the "User Services"), including those we make available
on or through your mobile phone or device and those we make available by any
means to Monitors of accounts for our Protect Now, LLC service for which either the
User or the member may be responsible for payment. User Services may include
the ability to receive SMS text messages, email, push notifications and other
notifications from the Services (the "Mobile Alerts") and the ability
to access the Services for which you have enrolled or registered through our
mobile enabled application (our "App").
Users of our User Services are not required to enroll as a
Member; however, Users may still be required to register with us and may need
to provide permissions for us to contact them via SMS text messages, email,
push notifications or automated telephone recordings to fulfill the services in
the case of our service. To register for User Services, you must provide us
with certain information, including your name, mobile telephone number and
email address, and must also create a username and password. Members enrolled
by their Monitor for our services will be asked to accept these terms and
conditions as well as confirm their agreement to such terms and conditions.
A. Mobile Alert Service
If you are a Member or a User who is a Monitor in the
Protect Now, LLC product and you elect to enroll in our Mobile Alert Service, you
acknowledge and agree that we may continue to send you alerts and other
notifications via the email address or telephone number you provided to us or
through another method as expressly agreed to by us in writing, until you
notify us that you no longer wish to receives these Mobile Alerts. You can
choose what types of Mobile Alerts you would like to receive, including where
eligible Transaction Monitoring or Credit Monitoring Mobile Alerts. You should
note that Mobile Alerts sent to you are not encrypted. You should take steps to
protect your email and/or any devices through which you access or receive such
alerts to safeguard against unauthorized access.
THE FREQUENCY OF MOBILE ALERTS WILL VARY BASED ON THE KINDS
OF ALERTS AND OTHER NOTIFICATIONS (INCLUDING PUSH NOTIFICATIONS ON YOUR MOBILE
DEVICE) YOU SIGN UP TO RECEIVE PURSUANT TO YOUR SERVICES. STANDARD TEXT
MESSAGING RATES APPLY (INCLUDING WHERE APPLICABLE ROAMING CHARGES), SO PLEASE
CONTACT YOUR MOBILE PHONE CARRIER FOR DETAILS AND FEES. YOU WILL BE RESPONSIBLE
FOR ALL TEXT MESSAGING AND DATA PLAN FEES CHARGED BY YOUR MOBILE PHONE SERVICE.
MOBILE ALERTS ARE PROVIDED AS A COURTESY TO YOU. WE DO NOT GUARANTEE THE
ACTUAL, COMPLETE OR TIMELY DELIVERY OF ANY MOBILE ALERTS. WE ARE NOT
RESPONSIBLE FOR, AND EXPRESSLY DISCLAIM ANY AND ALL LIABILITY RELATED TO, THE
FAILURE OF ANY MOBILE ALERT TO BE ACTUALLY, ACCURATELY, FULLY OR TIMELY
DELIVERED TO YOU FOR ANY REASON WHATSOEVER, INCLUDING THOSE CAUSED BY A
TECHNICAL ERROR OR OTHER PROBLEM WITH OUR SYSTEMS, THOSE OF YOUR MOBILE SERVICE
PROVIDER, A THIRD PARTY COMPANY OR ISSUES RELATED TO
YOUR MOBILE SERVICE ACCOUNT OR MOBILE DEVICE.
3. Changes to the Services
We reserve the right to modify, add to, discontinue, and/or
retire any Service and/or any feature of a Service at any time. We may also
modify the terms and conditions that apply to the features and your use of the
Services. We shall make reasonable attempts to provide you with notice of such
modifications by posting them on the Site. We have no obligation to provide
direct notice of any such changes. We have the right to define eligibility
criteria for the Services, and make changes to those
criteria at any time.
If we modify or update the Service Terms and/or Service(s),
you have affirmatively agreed to such changes by continuing to use the
Service(s) and Site. If you object to such change, your sole remedy shall be to
terminate and/or cancel the Service. You can cancel the Service at any time,
and may be eligible for a refund, as set forth in our refund policy - Section
4. Transaction Monitoring Feature
You may be eligible to use the transaction monitoring
feature ("Transaction Monitoring") of our Services. To sign up for
Transaction Monitoring, you must provide us with the account credentials
("Account Credentials") for your eligible financial account(s) (such
as credit card accounts, checking and savings accounts and investment accounts)
at participating third party institutions, and authorize Protect Now, LLC to use your
Account Credentials to directly access your account data at these third-party
companies ("Account Information"). By using the Transaction Monitoring feature
and providing us your Account Credentials, you are expressly authorizing
Protect Now, LLC to access your Account Information on your behalf. You hereby grant
Protect Now, LLC a non-exclusive, royalty-free, fully paid-up, license to use your
Account Information in order to provide our Services
to you, and to prepare aggregated and anonymous data derived from your Account
Information for our own internal use. If any of your Account Credentials
change, you are responsible for providing updated Account Credentials to
Protect Now, LLC; if you do not, we will not be able to access your Account Information
to provide alerts or notifications for any account for which we do not have
your current Account Credentials.
Protect Now, LLC Members that sign up for Transaction Monitoring,
may be able to receive related alerts via email or mobile device (see Mobile
Alerts section about for more details). Transaction Monitoring alerts are only
available for certain types of transactions. Protect Now, LLC may add or remove the
types of transactions for which it will provide alerts at any time and without advance notice to you. Transaction Monitoring and alerts may
not be available for all of your accounts, and the
scope of Transaction Monitoring and alerts may vary based on the particular
financial institution or credit card account.
YOU ACKNOWLEDGE AND AGREE THAT WHEN Protect Now, LLC IS ACCESSING
AND RETRIEVING ACCOUNT INFORMATION FROM THIRD PARTY SITES, Protect Now, LLC IS ACTING
AS YOUR AGENT FOR THE SOLE AND LIMITED PURPOSE OF OBTAINING YOUR ACCOUNT
INFORMATION TO PROVIDE THE SERVICES TO YOU. IF YOU SIGN UP TO RECEIVE
TRANSACTION MONITORING ALERTS ON YOUR MOBILE DEVICE, YOU ACKNOWLEDGE AND AGREE
THAT NEITHER COMPANY NOR ITS SERVICES ARE INTENDED TO PROVIDE LEGAL, TAX OR
FINANCIAL ADVICE. RECOMMENDATIONS RELATED TO TRANSACTION ALERTS. WE WILL NOT BE
LIABLE TO YOU OR ANY THIRD PARTY BASED ON YOUR RELIANCE ON OR USE OF ANY
INFORMATION CONTAINED IN ANY ALERT OR DUE TO A FAILURE TO SEND OR RECEIVE AN
5. Credit Reports, Credit Scores
Certain Services may provide the opportunity for you or your
Monitor to review a copy of your credit report and score or alerts derived from
changes to your reports. By enrolling in a Protect Now, LLC Service which provides
Credit Monitoring Service, you agree that you are providing written
instructions and your consent in accordance with the Fair Credit Reporting Act,
authorizing Protect Now, LLC, any Monitor permitted by you and Protect Now's Service
Providers, including but not limited to Equifax Consumer Services LLC "Equifax", to obtain your consumer report information, including your credit
information, from the personal credit report maintained by one or more of three
nationwide credit reporting agencies, Equifax, Experian and TransUnion, or any
other credit bureau with which Protect Now, LLC and its Service Providers, including
but not limited to Equifax, may request your consumer report file information.
You consent and authorize Protect Now, LLC and its Service Providers, including but not
limited to Equifax, to access your personal credit information in order to (i) confirm your identity, (ii) display your credit data to
you related to your use and enjoyment of the product and (iii) provide your
Equifax credit data to Protect Now, LLC so that Protect Now, LLC may create and deliver to you,
certain fraud alert products. Further, we remind you that we may monitor your
credit reports and consumer report files at additional credit bureaus in
addition to the three credit bureaus (Equifax, Experian and TransUnion) in order to provide you with the Services. Any person who
knowingly and willfully obtains a consumer credit report or score/disclosure
under false pretenses may face criminal prosecution. We do not directly report
or provide your credit score to any third party; however, we may use it in
Some of our Services provide you with access to your credit
score. Protect Now, LLC has provided the TransRisk scoring
model as provided by TransUnion for these services historically, which have
changed to Equifax in March 2016. Since we have changed to Equifax, Equifax
will provide you with an alternative to the TransRisk
Score. No score provided by Protect Now, LLC is a "FICO" score, which is derived by the
Fair Isaac Corporation. As with all credit scores, the actual numeric value may
vary from credit bureau to credit bureau. These types of score variances are
natural and should not be cause for alarm.
Your enrollment in any Credit Monitoring Service depends
upon both (i) the credit bureaus' ability to locate
your credit file in their records and (ii) the successful authentication of
your identity. Specifically, if any of the three nationwide credit
bureaus (Equifax, Experian, and TransUnion) cannot locate your credit file in
their records, you will only be eligible to enroll, or continue to remain
enrolled, in our membership level that includes three bureau credit monitoring
if you have an Equifax credit file and you will only be permitted to enroll in
a single bureau credit monitoring plan if you have an Equifax credit file. If
you do not have an Equifax credit file, you will be downgraded to a plan with
all other features of your chosen plan without credit features. We will notify
you of your status if you fall into either of the circumstances above. Please
note each plan differs from the other plans in terms of other features,
including different coverage amounts for insurance reimbursement. As
always, you will also have the option to terminate your Protect Now, LLC Services (for
more details regarding cancellation, please see section 8, Term and
Termination, of these terms and conditions).
If you are a Monitor for an Protect Now, LLC Member, you confirm
that you are not acting as a credit counselor or credit repair service, and you
understand that Protect Now, LLC's restoration services are limited to assisting
Members in remediating the effects of identity theft. You understand that any
attempt to use the Services to act as a credit repair service may result in Protect Now, LLC terminating the Membership for misuse and pursuing recovery of any damages
incurred by Protect Now, LLC or its Service Providers from you directly.
6. PII Removal
We do not guarantee that the PII Removal Service will find your online personal information at any of the Data Sites, or that it will scan all Data Sites if your online personal information is not present. We do not guarantee that the Service will be effective, that an Opt-out request will be honored or responded to, or that all Opt-out requests for your online personal information will be equivalent. We do not guarantee that an Opt-out request will prevent all or any future uses or disclosures of your online personal information by a Data Site, that we will identify all instances of your online personal information that are eligible for Opt-out, or that the Data Sites will not retain copies of your online personal information.
Some of the Data Sites may have multiple databases and may acquire and aggregate personal information about individuals on an ongoing basis. The Opt-out request we submit on your behalf may not be effective for all sources of online personal information maintained by the Data Site, or for online personal information acquired by the Data Site after we submit the Opt-out request. In addition, we may not locate all entries or the correct entries of your online personal information that are eligible for Opt-out. Not all these Data Sites offer the same type of Opt-out options. Further, in some instances, even if we can effectively submit an Opt-out request on your behalf to a Data Site that Data Site may still maintain your online personal information in its records. In other instances, a Data Site may fail to honor or properly respond to an Opt-out request.
You understand and agree that Protect Now, LLC is not responsible for the actions or inactions of any of these Data Sites, and that Protect Now, LLC makes no representations, warranties, or guarantees related to such Data Sites. You expressly agree that we will not be liable to you under any circumstances for any actions or inactions of these Data Sites, or for our failure for any reason to exercise effective Opt-outs on your behalf.
You understand and agree that Protect Now, LLC is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act.
Limited Authority to Act on Your Behalf
To make an Opt-out request, Protect Now, LLC may need to interact with Data Sites on your behalf. You expressly authorize Protect Now, LLC, its agents, servicers, and its employees, to act as your personal representative to submit Opt-out requests to Data Sites and
- Obtain information on your behalf.
- Submit your personal information to the Data Sites.
- Communicate with the Data Sites or other third parties on your behalf.
- Agree to applicable terms and conditions imposed by these Data Sites.
- Complete and sign or execute documents on your behalf; and
- take other actions that Discover believes is reasonably necessary to complete an Opt-out request from a Data Site or to implement the Service.
For credit/debit card payments, with your consent and in
method that you enter. We use your stored payment method information to bill
and automatically renew the Service(s). We reserve the right to verify
credit/debit card payments prior to acceptance of Your Order. We also reserve
the right to obtain and continue using updated credit card account information
electronically, when applicable, from the card brands and retry failed payments
in order to complete transactions, including but not
limited to, retrying failed cards with extended expiration dates. We may
also reserve the right to change or amend authorized third parties to assist
with payment processing. Our use of third parties benefit you by allowing us to
offer a variety of payment methods and decrease failed transactions.
You can cancel the Service at any time, and may be eligible
for a refund, as set forth in our refund policy - Section 8. If we modify or
update your Service and you object to such change, your sole remedy shall be to
terminate and/or cancel the Service.
You further acknowledge and agree that, subject to our then
current member authentication procedures, another adult member enrolled on your
account may authorize changes to the account, including without limitation to
the form of payment, or to the Services including termination of membership or
changes that may result in additional charges. In all cases, you are personally
responsible for any applicable state, federal, or other taxes that may be
associated with your purchase of the Services unless noted otherwise and we may
collect all applicable sales taxes.
8. Your Conduct
You understand and agree that perfect security does not
exist anywhere, and that you will protect your Personal
Information in a reasonable way at all times. Accordingly, you will not
recklessly disclose or publish your Social Security number or any other
Personal Information to anyone who might reasonably be expected to improperly
use or disclose that Personal Information, such as, by way of example, in
response to "phishing" scams, unsolicited emails, or pop-up messages
seeking disclosure of Personal Information. You also agree that you will, upon
request from us, immediately remove from your computer any software that we
notify you poses a security risk. To access the Services via our App or online
member portal, Customers must have a valid user name and password, which
Customers will receive after enrolling or otherwise registering with us for the
applicable Service(s). You are responsible for maintaining the confidentiality
of any password associated with your use of the Services and the App, as well
as any activity within the App and Services using your password(s).
9. Term and Termination
Protect Now, LLC reserves the right to terminate the Service and/or
Service Terms upon notice, with or without cause. Unless cancelled and/or
terminated, the Services shall automatically continue indefinitely, and you
shall pay the applicable then-current prices as published by us. As you
authorized during the transaction for the Services, we stored your payment
method and the Services will automatically renew and be billed, until you
A. Customers Enrolled and Transacted in Service(s) Directly
with Protect Now, LLC
You may cancel your Service or the automatic renewal of your
Service at any time. To terminate and/or cancel your Service, you must call
1-888-888-7388. Please review the Protect Now, LLC Cancellation, Return &
Refund Policy for more information on refunds
B. Members Enrolled in the Services through a Third
If you have enrolled in or obtained your membership to the
Service(s) through a third party, and you wish to cancel the Service and/or
Service Terms, you must notify the third party of your intent to cancel.
We will terminate the Services and/or Service Terms upon notice to us provided by
such third party. If you are enrolled in any Services through a third party,
you will not be entitled to any refund of fees by Protect Now, LLC; we shall have no
obligation to, and shall not, refund any fees paid by you to a third party.
You agree that we may use your Personal Information in
accordance with our Privacy Policies, which are are
incorporated by reference into these Service Terms. You expressly authorize
Protect Now, LLC, its agents, and its employees to obtain various information and
reports about you (or about any minor child that you have enrolled) as we deem
reasonably necessary or desirable in the course of
performing the Services. We may share your Personal Information with any other
person registered on your Protect Now, LLC account. You, individually or as the parent
or legal guardian of a minor child you enroll or cause to be enrolled,
expressly authorize Protect Now, LLC, its agents, and its employees to take any steps
necessary to implement the Services, including, but not limited to, completing
and executing any documents, communicating with third parties, and acting as a
personal representative to the fullest extent permitted by law.
11. Ownership of Intellectual Property Rights
We retain all right, title and interest (including all
copyright, trademark, patent, trade secrets and all other intellectual property
rights) in our Services, our App (including the Data) as well as our
trademarks, service marks, designs, logos, URLs, and trade names that are
displayed in connection with our Services and our App. Further, your use of or
access to our Site and to any content, materials, data or information available
on or via our Site, is subject to the Protect Now, LLC Intellectual Property
Statement, including its applicable provisions on intellectual property, feedback,
submissions, and proprietary rights.
12. Local Laws; Export Control
We control and operate the App and Services from our
headquarters in the United States of America and the content and features may
not be appropriate or available for use in other locations. If you use the App
or Services outside the United States of America, you are responsible for
following applicable local laws. By using the App or Services, you represent
and warrant that (i) you are not located in a country
that is subject to a U.S. Government embargo, or that has been designated by
the U.S. Government as a "terrorist supporting" country; and (ii) you are not
listed on any U.S. Government list of prohibited or restricted parties.
13. Disclaimer of Warranties
UNLESS OTHERWISE EXPLICITLY STATED, Protect Now, LLC, FOR ITSELF AND
ITS LICENSORS, MAKES NO EXPRESS, IMPLIED OR STATUTORY REPRESENTATIONS,
WARRANTIES, OR GUARANTEES IN CONNECTION WITH THE SERVICES, RELATING TO THE
QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF ANY INFORMATION OR
MATERIAL CONTAINED OR PRESENTED IN THE SERVICES. UNLESS OTHERWISE EXPLICITLY
STATED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, AND
ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED THROUGH THE SERVICES IS
PROVIDED TO YOU ON AN "AS IS", "AS AVAILABLE" AND "WHERE-IS" BASIS WITH NO
WARRANTY OF MERCHANT-ABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. Protect Now, LLC DOES NOT PROVIDE ANY
WARRANTIES AGAINST VIRUSES, SPYWARE OR MALWARE THAT MAY BE INSTALLED ON YOUR
14. Limitation of Liability
OTHER THAN PURSUANT TO THE SERVICE GUARANTEE WHICH
APPLIES SOLELY TO MEMBERS ENROLLED IN OUR PROTECTION PROGRAMS, TO THE EXTENT
PERMITTED BY APPLICABLE LAW, Protect Now, LLC, OUR AFFILIATES, OUR RESPECTIVE LICENSORS,
LICENSEES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXTRAORDINARY, EXEMPLARY OR PUNITIVE
DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER (HOWEVER ARISING), ARISING OUT OF,
RELATING TO OR RESULTING FROM YOUR USE OR INABILITY TO USE OR ACCESS THE
SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL,
DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING LIMITATION OF
LIABILITY, IN THE EVENT WE ARE FOUND LIABLE FOR DAMAGES TO YOU IN A COMPETENT
LEGAL PROCEEDING OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR
RELATED TO THESE SERVICE TERMS IS LIMITED TO THE LESSER OF (a) ONE THOUSAND
U.S. DOLLARS ($1,000) OR (b) THE AMOUNTS PAID TO US FOR THE SERVICES THAT ARE
THE BASIS OF THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE DATE OF THE
CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON LIABILITY. ONLY
LIMITATIONS THAT ARE LAWFUL IN THE APPLICABLE JURISDICTION WILL APPLY TO YOU
AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
These Service Terms and any Services provided hereunder will
be governed by the laws of the State of Arizona, without regard to any laws
that would direct the choice of another state's laws and, where applicable,
will be governed by the federal laws of the United States.
You will indemnify and hold Protect Now, LLC (and our officers,
directors, agents, subsidiaries, joint ventures, licensees, employees, and
third-party partners) harmless from any claim or demand, including reasonable
attorneys' fees, made by any third party due to or arising out of your breach
of these Service Terms, or your violation of any law or regulation, or the
rights of any third party.
17. Other Rights
You understand and agree that the Fair Credit Reporting Act
allows you to obtain copies of annual credit reports, for yourself and for
minor children for whom you are the parent or legal guardian, without charge.
You also understand and agree that your decision to pay any required payments
for the Services and receive the Services under these Service Terms has been
made by you as a convenience, and is not legally
required. Further, all Customers may request that their name be removed from
preapproved credit card mailing lists; to opt out of pre-approved credit card
offers free of charge, log on to www.optoutprescreen.com or call
18. PII Scan and Removal
We do not guarantee that the Service will find your online personal information at any of the Data Sites, or that it will scan all 10 Data Sites if your online personal information is not present. We do not guarantee that the Service will be effective, that an Opt-out request will be honored or responded to, or that all Opt-out requests for your online personal information will be equivalent. We do not guarantee that an Opt-out request will prevent all or any future uses or disclosures of your online personal information by a Data Site, that we will identify all instances of your online personal information that are eligible for Opt-out, or that the Data Sites will not retain copies of your online personal information.
Some of the Data Sites may have multiple databases, and may acquire and aggregate personal information about individuals on an ongoing basis. The Opt-out request we submit on your behalf may not be effective for all sources of online personal information maintained by the Data Site, or for online personal information acquired by the Data Site after we submit the Opt-out request. In addition, we may not locate all entries or the correct entries of your online personal information that are eligible for Opt-out. Not all of these Data Sites offer the same type of Opt-out options. Further, in some instances, even if we are able to effectively submit an Opt-out request on your behalf to a Data Site that Data Site may still maintain your online personal information in its records. In other instances, a Data Site may fail to honor or properly respond to an Opt-out request.
You understand and agree that Identityprotection-Services is not responsible for the actions or inactions of any of these Data Sites, and that Identityprotection-Services makes no representations, warranties or guarantees related to such Data Sites. You expressly agree that we will not be liable to you under any circumstances for any actions or inactions of these Data Sites, or for our failure for any reason to exercise effective Opt-outs on your behalf.
You understand and agree that Identityprotection-Services is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act.
Limited Authority to Act on Your Behalf
In order to make an Opt-out request, Identityprotection-Services may need to interact with Data Sites on your behalf. You
expressly authorize Identityprotection-Services, its agents, servicers, and its employees, to act as your personal representative in order to submit Opt-out requests to Data Sites and
• obtain information on your behalf;
• submit your personal information to the Data Sites;
• communicate with the Data Sites or other third parties on your behalf;
• agree to applicable terms and conditions imposed by these Data Sites;
• complete and sign or execute documents on your behalf; and
• take other actions that Identityprotection-Services believes is reasonably necessary to complete an Opt-out request from a Data Site or to implement the Service.
Neither these Service Terms, nor any rights hereunder, may
be assigned by operation of law or otherwise, in whole or in part, by you
without our prior written permission. Any purported assignment without such
permission shall be void. Any waiver of our rights under these Service Terms
must be in writing, signed by Protect Now, LLC, and any such waiver shall not operate
as a waiver of any future breach of these Service Terms. In the event any
portion of these Service Terms is found to be illegal or unenforceable, such
portion shall be severed from these Service Terms, and the remaining terms
shall be separately enforced. Your use of the Services shall at
all times comply with all applicable laws, rules, and regulations. These
Service Terms, and all documents incorporated into these Service Terms by
reference, are the entire agreement between the parties with respect to this
subject matter, and supersede any and all prior or
contemporaneous or additional communications, negotiations, or agreements with
respect thereto. Our failure to enforce any of these Service Terms is not a
waiver of such term. The proprietary rights, disclaimer of warranties,
representations made by you, indemnities, limitations of liability and general
provisions shall survive any termination of these Service Terms. These Service
Terms are solely and exclusively between you and Protect Now, LLC and you acknowledge
and agree that (i) no third party, including a
third-party partner of Protect Now, LLC is a party to these Service Terms, and (ii) no
third party, including any third-party partner of Protect Now, LLC has any obligations
or duties to you under these Service Terms.